Where to get help

Please find details below of supports and services that may assist your family.

Donna Seal, Community Coordinator, at NECS is available Monday-Thursday if you need someone to chat to in confidence, some support, links to services, or not quite sure where to go in relation to a particular concern. Phone:  61423828,

Mobile:  0480 266 493 or email:  donna.seal@ed.act.edu.au





When you call OneLink, an intake officer will talk with you about what support you need and help you to link with the best service to support you.

Phone:  1800 176 468

ACT Community Directory

Helps you to find services, community organisations and support groups in the Canberra region.


ACT Government Assistance

The ACT Government has a range of discounts, rebates and subsidies to make sure support is there when you need it.  Explore this site to learn about the ways we can help relieve cost of living pressures in areas like housing, transport, bills and dental care.


ANU Psychology Clinic

The ANU Psychology Clinic is a training, treatment and research centre offering specialised psychological services to the community. The clinic provides assessment, counselling and therapy for adults and children / adolescents who may be experiencing emotional or behavioural problems including anxiety, fears and phobias, depression, stress, and coping with health conditions.

Phone: (02) 6125 8498

Australian Psychological Society (APS)

APS Psychologist Referral service assists to finda psychologist.

Access thousands of psychologists across Australia

Phone: 1800 333 497

Catholic Care

Catholic Care is a leading provider of support services in the following areas:

Phone: (02) 6162 6100

Child and Family Centres -

Child and Family Centres provide services for families with young children birth to 8 years.  At the Centres they can assist you with information, support and services for all members of your family. The Centres provide a range of universal, targeted and tailored services based on the needs of children and their families, with a strong emphasis on providing outreach services in homes, schools and the community. Phone Tuggeranong Child and Family Centre

Phone: (02) 6207 8228

Child Development Service (CDS)

CDS provides assessment, referral, information and linkages for children 0-6 years where there are concerns relating to their development.

Parents and guardians are welcome to attend a Drop-In Clinic contact Intake on (02) 6207 8884 if they have concerns about their child’s development.

Phone: (02) 6207 8884

Domestic Violence Crisis Service

Domestic Violence Crisis Service helps people build lives free from domestic violence and fear. They are passionate about breaking the domestic violence cycle in the Canberra community. For over thirty years, they have been providing emergency and long-term supportadvice, domestic violence resources ,

Phone: (02) 6280 0900

Find a Health Service

Find a Health Service is an ACT Government site to assist in finding an appropriate service and support.


Foodbank outlets in the ACT region

Provides low-cost food outlets, such as food co-ops/pantries, are for those finding it difficult to balance their budgets and those with a genuine financial need.


Gugan Gulwan Youth Aboriginal Corporation

Gugan Gulwan works with its clients through a range of programs that go well beyond the services provided by most youth centres.  Some of the programs include a Music Program, Community Arts Program, Tutoring Program, School Holiday Program, Parenting Our Way Program…..

Phone: (02) 6296 8900

Health Direct

Health Direct offers 24/7 Access to trusted health information and advice.

Phone:  1800 022 222


Marymead empowers children, young people and families to thrive.  Some of Marymead services include Family and Relationships; Mental Health Support, Foster Care, Accommodation Support, Autism Centre, Disability Support….

Phone:  1800 427 920

Maternal and Child Health (MACH)

Families can make an appointment to see the MACH nurse onsite at NECS every Monday and Thursday.  MACH nurses provide child health checks and information, support and advice relevant to caring for your child (0-5 years).

Phone: (02) 5124 9977


Free telephone counselling service.

Phone: (02) 6287 3833


To shape and influence a child’s life is one of the most important things one can do. ParentLink aims to provide information based on the latest research and promote the importance of effective parenting practices.


Psychology Clinic - University of Canberra

The psychology clinic is a training clinic for Psychology Clinical Masters students under the supervision of fully qualified Clinical staff.  The UC Psychology Clinic has expertise in management of childhood and adolescent, (aged 7- 16) and adult (17 +), presentations of low mood (depression), obsessive-compulsive behaviour, general anxiety, social anxiety, life changes such as parental separation or changing family dynamics, lack of motivation, sleep issues, adjustment concerns and various other presenting problems.

Phone: (02) 6201 5843

Salvation Army ACT

If you find yourself in a sudden crisis, call the Salvation Army.  They will listen and support you with immediate basic needs.  Call our emergency relief team on 1300 371 288.  We’ll listen to the issues you’re facing and direct you to your nearest Salvos Connect community centre.

Phone:  13 SALVOS (13 72 58).

St John's Care

Financial hardship can strike anyone — an unexpected crisis, the loss of a job, health problems, family breakdown and a number of other reasons.  We provide emergency assistance in the form of food, fresh fruit and vegetables. We also provide some clothing and bedding, prescription filling, bus fares and a limited amount of financial help to meet the basic requirements of people in need.

Phone: (02) 6248 7771

St Vincent de Paul

St Vincent de Paul provides direct assistance which is carried out by volunteer members.  Members visit people in their homes and try to find the most appropriate response to the needs of individuals and families.  This may involve having a friendly chat or it might involve providing information, advocacy, food or food vouchers, clothing, furniture, budget support, assistance with utility bills or back to school costs

Phone: (02) 6282 2722

University of Canberra Health Clinics

The UC Health Clinics offers client-focussed health consultations.

Many of our services are delivered by students working under close supervision of registered practitioners. This means you’ll enjoy the latest evidence based and affordable healthcare, extra attention and time dedicated to your treatment.

Phone: (02) 6201 5843

Winnunga Nimmityjah Aboriginal Health Service (AHS)

The holistic health care provided by Winnunga Nimmityjah AHS includes not only medical care, but a range of programs to promote good health and healthy lifestyles.

Phone: (02) 6284 6222

If you need emergency assistance or feel at immediate risk of harm to yourself or others, please contact emergency services on 000. To talk to someone now, please call the Crisis Assessment and Treatment Team (CATT) (ACT Only) on 1800 629 354; Lifeline on 13 11 14; Kids Helpline 1800 551 800.